Questions, answered
Everything before
you place the order.
What text can I use?
Names, nicknames, couple phrases, car names, and short messages work well. The limit is 24 characters, although shorter text tends to look cleaner.
Is the design proof included?
Yes. A layout proof is prepared before production so the custom text can be checked first.
Can I use special symbols?
Simple symbols may be possible, but availability depends on the final layout. Keep the main text concise and use the order notes for a special request.
Does it require drilling?
No. It is designed for magnetic placement on the door sill area without drilling into the vehicle.
Does it need hardwiring?
No hardwiring is required. The rechargeable power system keeps installation cleaner.
Will it fit my car?
The universal format is intended for a broad range of vehicles. Check the dimensions shown in the product gallery and compare them with the available door sill area.
What does one pair include?
One pair is intended for two door sill positions. Select two pairs when you want coverage for four positions.
When does production begin?
Production begins after the custom layout has been prepared and approved.
Can a custom order be changed?
Contact us as soon as possible. Changes may be possible before production begins, but cannot be guaranteed once the custom piece is in production.
How do I contact support?
Use the contact page and include your order number when the question is about an existing order.